No. 232

Teriyaki Grill
Chula Vista, Ca.

We had attempted to check this place out on New Year's Day but they were closed so we tried again yesterday.

All of the reviews I read on Yelp were positive but...

I ordered the beef teriyaki bento, which comes with rice, a couple of egg rolls, salad and grilled veggies, and the wife ordered the chicken teriyaki bento.

Of course, I had the usual iced tea although the Sapporo looked wonderful (I haven't had a beer in over 5 years now)...

When the server asked how I wanted my beef cooked, I was momentarily distracted as most teriyaki places serve thin slices of beef on skewers and I replied "fairly well done". Not listening too closely, she replied "very well done" and turned and walked away before I could correct her. I had also asked if they serve tempura (no).

Incidentally, a bento is a small, compartmentalized serving tray, if you haven't experienced it before...

When the food arrived, close to half an hour later, we were served what appeared to be fried (chicken) dumplings instead of egg rolls, neither of us could taste any dressing at all on our side salads and the grilled veggies were mainly raw, with a few grill marks. And even though we asked twice, the server never got around to bringing the wife some wasabi and the chunks of beef were almost charred on the outside and undercooked in places on the thicker pieces. The wife liked the chicken, however...

Service left much to be desired as we saw a total of 3 employees in the place (the cook, a young woman assisting him and the server / cashier / busser), the tables were full of dirty dishes our entire visit, we noticed several stained acoustic ceiling tiles which should be replaced and a number of spills under the tables, fingerprints on the glass front door, etc.

It wasn't the server's fault as she did nothing but run the entire time we were there and they need to hire at least one other employee, maybe even a couple of them.

There was also a party with several loud kids who were a major distraction.

Our total was $21 and coin and we won't be back.

The web site: http://www.teriyakigrillcv.com/